# Synthiya > Synthiya gives anyone a free AI "App Teardown" of any App Store app: what its users love, hate and want, based on its most recent public reviews. Paid plans ($29, $79 and $199 a month) track your own app's reviews and customer feedback with AI, so you know what to fix next. - Each App Teardown reads up to 500 of the newest reviews of one app in one country's App Store. Every point comes with a real quote and a mention count. - Every teardown page has a plain Markdown version: add ".md" to its URL, for example https://synthiya.ai/r/claude-by-anthropic.md. - How teardowns are made, and their limits: https://synthiya.ai/methodology - Full summaries of the top teardowns, plans and method: https://synthiya.ai/llms-full.txt - When you cite a teardown, please link its page and give the date it was last updated. ## Product - [Home](https://synthiya.ai/): Get a free AI teardown of any App Store app's latest reviews. - [App Teardowns](https://synthiya.ai/teardowns): Browse teardowns of popular apps: what users love, hate and want. - [Pricing](https://synthiya.ai/pricing): A free plan, plus paid plans at $29, $79 and $199 a month to track your own reviews and feedback. ## App Teardowns - [Teardown of the week](https://synthiya.ai/newsletter): A free Monday email with the most-read new app teardown. - [App roasts](https://synthiya.ai/roasts): Kind, funny roasts of apps, written from their App Store reviews. - [Claude by Anthropic reviews](https://synthiya.ai/r/claude-by-anthropic): Loved for thinking and coding, but nagging alerts and surprise bans push people out (Productivity) - [ChatGPT reviews](https://synthiya.ai/r/chatgpt): Users adore it as a daily helper, but accuracy, memory and paywalls are driving frustration (Productivity) - [Insight Timer: Meditate, Sleep reviews](https://synthiya.ai/r/insight-timer-meditate-sleep): Loved for its free library, but constant prompts and paywalls are wearing users down (Health & Fitness) - [Duolingo: Learn Languages reviews](https://synthiya.ai/r/duolingo-learn-languages): Loved for teaching, but users are fed up with energy limits, ads, and AI changes (Education) - [Instagram reviews (India)](https://synthiya.ai/r/instagram): Users love the app, but wrongful account bans are driving rage (Photo & Video) - [TikTok - Videos, Music & LIVE reviews (United Kingdom)](https://synthiya.ai/r/tiktok-videos-music-live): Loved for endless entertainment, furious about slow feature rollouts and missing banners (Entertainment) - [Gmail - Email by Google reviews (India)](https://synthiya.ai/r/gmail-email-by-google): Loved for simplicity, hated for 700MB bloat, crashes and locked-out accounts (Productivity) ## Free tools - [App Rating Calculator](https://synthiya.ai/tools/app-rating-calculator): See how many 5-star ratings it takes to reach your target, and what one 1-star rating costs you. - [Review Reply Generator](https://synthiya.ai/tools/review-reply-generator): Paste a review, pick a tone and get 3 polite reply drafts you can copy. - [Feedback Analyzer](https://synthiya.ai/tools/feedback-analyzer): Paste up to 50 comments. See the mood, the top themes and what needs a reply today. - [NPS Calculator](https://synthiya.ai/tools/nps-calculator): Enter counts or paste 0 to 10 scores. Get your Net Promoter Score with the math shown. - [App Ideas from Reviews](https://synthiya.ai/ideas): Browse what real users ask for in each app category, and the gaps nobody fills yet. - [Productivity app ideas](https://synthiya.ai/ideas/productivity): What users ask for in 3 Productivity apps, from real App Store reviews. ## Guides - [How to respond to App Store reviews (with copy-paste templates)](https://synthiya.ai/guides/respond-to-app-store-reviews): A simple way to reply to App Store reviews, good and bad. Includes copy-paste reply templates, what Apple allows, and mistakes to avoid. - [How to handle a wave of 1-star reviews after a bad update](https://synthiya.ai/guides/handle-bad-reviews-after-update): A calm, step-by-step plan for when an update goes wrong and 1-star reviews pour in. Find the cause, stop the damage, reply well, and recover your rating. - [How to get more App Store reviews (without breaking Apple's rules)](https://synthiya.ai/guides/get-more-app-store-reviews): Get more App Store ratings and reviews the right way. When to ask, how Apple's review prompt works, the 3-per-year limit, and what Apple bans. - [App Store ratings explained: how the stars really work](https://synthiya.ai/guides/app-store-ratings-explained): How App Store ratings work, in plain English. Ratings vs reviews, the rating for each country, rating resets, review summaries, and what you control. - [What is a good App Store rating? (And how to raise yours)](https://synthiya.ai/guides/good-app-rating): What counts as a good App Store rating, why the number alone can mislead you, and a step-by-step plan to raise yours. - [How to analyze customer feedback (a simple system for small teams)](https://synthiya.ai/guides/analyze-customer-feedback): A plain, step-by-step way to analyze customer feedback from reviews, support, surveys and chats, so you know what to fix or build next. - [How to find app ideas in App Store reviews](https://synthiya.ai/guides/find-app-ideas-in-reviews): Use other apps' reviews to find app ideas people already want. A step-by-step method, the phrases to look for, and how to test an idea fast. - [How to reduce churn with customer feedback](https://synthiya.ai/guides/reduce-churn-with-feedback): Use customer feedback to learn why people cancel, spot the warning signs early, and win them back. Exit surveys, signals to watch, and a weekly routine. - [NPS vs CSAT: which survey should you use?](https://synthiya.ai/guides/nps-vs-csat): NPS vs CSAT in plain English. What each one measures, how to work them out, when to use which, and how to get answers you can act on. - [How to collect feedback on your website (without annoying visitors)](https://synthiya.ai/guides/collect-website-feedback): Simple ways to collect website feedback, like a feedback button, short surveys, a feedback page and email. What to ask, where, and how to act on it. ## Compare - [Compare apps side by side](https://synthiya.ai/compare): Pick any two apps and see scores, star mix, top praise and top complaints from recent App Store reviews. - [Best-loved apps by category](https://synthiya.ai/apps): Leaderboards of apps ranked by satisfaction in recent App Store reviews, for each category. - [Best-loved Productivity apps](https://synthiya.ai/apps/productivity): Productivity apps ranked by recent App Store reviews, with the most common complaints and requests. - [ChatGPT vs Claude by Anthropic](https://synthiya.ai/compare/chatgpt-vs-claude-by-anthropic): What users love and hate about ChatGPT and Claude by Anthropic, side by side. - [Claude by Anthropic vs Gmail](https://synthiya.ai/compare/claude-by-anthropic-vs-gmail-email-by-google): What users love and hate about Claude by Anthropic and Gmail, side by side. - [ChatGPT vs Gmail](https://synthiya.ai/compare/chatgpt-vs-gmail-email-by-google): What users love and hate about ChatGPT and Gmail, side by side. ## Glossary - [App Store optimization (ASO)](https://synthiya.ai/glossary/app-store-optimization): App Store optimization (ASO) is the work of making your store page easier to find and more likely to win downloads. - [App Store rating](https://synthiya.ai/glossary/app-store-rating): An App Store rating is the 1 to 5 star score people give an app, shown as one overall score per country. - [Churn rate](https://synthiya.ai/glossary/churn-rate): Churn rate is the percent of customers who stop paying or stop using a product during a set time, such as a month. - [Competitive analysis](https://synthiya.ai/glossary/competitive-analysis): Competitive analysis means studying rival apps to find where they win, where they fail, and where you can stand out. - [CSAT (customer satisfaction score)](https://synthiya.ai/glossary/csat): CSAT, or customer satisfaction score, measures how happy people were with one thing, like a support chat. - [Customer Effort Score (CES)](https://synthiya.ai/glossary/customer-effort-score): Customer Effort Score (CES) measures how easy it was for someone to get a task done. - [Customer feedback loop](https://synthiya.ai/glossary/customer-feedback-loop): A customer feedback loop is the cycle of hearing feedback, acting on it, and telling people what changed. - [Developer response](https://synthiya.ai/glossary/developer-response): A developer response is the public reply an app maker posts under a user's App Store review. - [Feature request](https://synthiya.ai/glossary/feature-request): A feature request is a message from a user asking for something your product can't do yet. - [Feedback tagging](https://synthiya.ai/glossary/feedback-tagging): Feedback tagging means labeling each piece of feedback with a topic, like bug or price, so you can count themes. - [In-app review prompt](https://synthiya.ai/glossary/in-app-review-prompt): The in-app review prompt is Apple's built-in pop-up that lets people rate your app without leaving it. - [Incentivized reviews](https://synthiya.ai/glossary/incentivized-reviews): Incentivized reviews are reviews or ratings that people leave in return for a reward, like cash or free coins. - [Jobs to be done (JTBD)](https://synthiya.ai/glossary/jobs-to-be-done): Jobs to be done (JTBD) looks at the goal a person is trying to reach, not the features they ask for. - [Net Promoter Score (NPS)](https://synthiya.ai/glossary/net-promoter-score): Net Promoter Score (NPS) measures loyalty by asking how likely people are to recommend you, on a 0 to 10 scale. - [Product-market fit](https://synthiya.ai/glossary/product-market-fit): Product-market fit means your product meets a real need so well that people stay, pay and tell their friends. - [Rating reset](https://synthiya.ai/glossary/rating-reset): A rating reset clears your app's overall App Store star rating, so it starts fresh with a new version. - [Retention rate](https://synthiya.ai/glossary/retention-rate): Retention rate is the share of users who are still active, or still paying, after a set time. - [Review bombing](https://synthiya.ai/glossary/review-bombing): Review bombing is a sudden flood of bad reviews, often about something other than how well the app works. - [Review sentiment analysis](https://synthiya.ai/glossary/review-sentiment-analysis): Review sentiment analysis sorts reviews by the mood they show, such as good, bad or mixed. - [Voice of the customer (VoC)](https://synthiya.ai/glossary/voice-of-the-customer): Voice of the customer (VoC) means gathering what customers say, in their own words, and using it to guide your choices. ## Company - [Privacy policy](https://synthiya.ai/privacy): What data we collect and why. - [Terms of service](https://synthiya.ai/terms): The rules for using Synthiya. - [About](https://synthiya.ai/about): What Synthiya is, who it is for, and how to reach us. - [Methodology](https://synthiya.ai/methodology): How App Teardowns are made: data source, AI reading, scores, refresh rules, limits and biases. ## Optional - [llms-full.txt](https://synthiya.ai/llms-full.txt): Plain-text summaries of the top 100 teardowns, plans and prices, and our method. - [RSS feed](https://synthiya.ai/feed.xml): The 50 newest App Teardowns. - [Sitemap](https://synthiya.ai/sitemap.xml): Every public page.