ChatGPT vs Claude by Anthropic
Recent reviews clearly favor ChatGPT.
Based on 500 + 500 recent App Store reviews · updated 2d ago
Who wins on…
| Measure | ChatGPT | Claude by Anthropic |
|---|---|---|
| Satisfaction scoreFrom 0 to 100, based on recent reviews. | 80/100 Wins | 58/100 |
| Recent averageAverage stars in the reviews we read. | 4.3★ Wins | 3.0★ |
| 1–2 star reviewsShare of recent reviews. Lower is better. | 16% Wins | 47% |
| Reviews we read TieMore reviews make the score more solid. | 500 | 500 |
| App Store ratingAll-time rating on the App Store. | 4.8★ Wins | 4.7★ |
| Number of ratingsAll-time ratings on the App Store. | 11,416,640 Wins | 281,465 |
ChatGPT wins 5, Claude by Anthropic wins 0, and 1 is a tie. The first four rows come from the reviews we read. The last two are all-time App Store numbers.
Which should you pick?
Recent reviews clearly favor ChatGPT. It scores 80 out of 100 for satisfaction, and Claude by Anthropic scores 58. Only 16% of ChatGPT’s recent reviews give 1 or 2 stars, against 47% for Claude by Anthropic.
Pick ChatGPT if you want what its fans praise most: Daily helper for everyday tasks and advice
. Pick Claude by Anthropic if you would rather have this: Huge productivity and time savings
. Each app has a weak spot. For ChatGPT it is Factual errors and confidently wrong answers
, and for Claude by Anthropic it is Alerts, banners, sounds, haptics can't be disabled
.
We read 500 recent reviews of ChatGPT and 500 of Claude by Anthropic, so this shows how people feel now.
Recent rating mix
Share of recent reviews at each star level.
Shared complaints
We found no shared complaints. Users of each app grumble about different things, so the trade-offs are real.
What users love
ChatGPT-
Daily helper for everyday tasks and advice40× mentions
Life saver! It has allowed me to save time and money
-
Strong for research, writing and brainstorming25× mentions
Huge research time saver
-
Image creation and photo editing15× mentions
Pictures are top notch and brainstorming really help
-
Voice conversation feels natural and friendly12× mentions
I like the talking part ty so much for that thing
Claude by Anthropic-
Huge productivity and time savings40× mentions
Life before Claude…& life after.
-
Builds apps and code fast20× mentions
Creating things impossible a year ago!
-
Thorough, strong reasoning and accuracy15× mentions
I love Claude for it’s thoroughness
-
Clean, simple, distraction-free interface4× mentions
very simple with no distractions
What users hate
ChatGPT-
Factual errors and confidently wrong answers30× mentions
Every question I ask I get a plausible answer and upon digging deeper discover its entirely made up
-
Forgets context and earlier conversations18× mentions
Has no memory anymore! ... it cannot remember any details from prior conversations
-
Aggressive upselling and usage limits16× mentions
The absolute worst—constantly pestering you to upgrade and pay up.
-
Ignores instructions and changes unrequested details12× mentions
I've given precise instructions that this is a color change only to the car
Why some say they are leaving
- Paying for Plus but still hitting limits and cutoffs
- Repeated errors and made-up answers erode trust
- Upgrade prompts and charges feel deceptive
Claude by Anthropic-
Alerts, banners, sounds, haptics can't be disabled22× mentions
there's no way to turn it off
-
Account bans and forced ID age checks18× mentions
Stop banning me
-
Over-cautious, refuses reasonable tasks12× mentions
Won't write papers
-
Usage limits run out too fast8× mentions
it does run out fast
Why some say they are leaving
- Account suspended or age-verified with no clear reason or refund
- Cannot disable banners, chimes, or haptic alerts, so they uninstall
- Usage limits drain fast even on paid plans, switching to rivals
What users want
ChatGPT-
Better memory across chats14× mentions
I have to keep telling it to go remember. Please fix this.
-
Precise, untouched image edits8× mentions
I wish it had like you could take more pictures and ask it to edit
-
Fewer limits or cheaper access tiers8× mentions
I would like to have a more advanced agent without paying more than $20
-
Live screen sharing with guidance3× mentions
live screen sharing and optional AI control
Claude by Anthropic-
Master toggle for alerts and sounds20× mentions
Please add a simple toggle to turn off response sounds.
-
Image and photo editing or generation4× mentions
add editing tools
-
Proper iPad layout and sidebar control3× mentions
you can’t collapse the sidebar
-
Read-aloud and voice without paywall3× mentions
Read-aloud is just basics.
Questions people ask
Which is better, ChatGPT or Claude by Anthropic?
Recent reviews favor ChatGPT. It scores 80 out of 100 for satisfaction, and Claude by Anthropic scores 58. 16% of recent ChatGPT reviews give 1 or 2 stars, against 47% for Claude by Anthropic.
What do users dislike about ChatGPT and Claude by Anthropic?
ChatGPT users complain most about Factual errors and confidently wrong answers
. Claude by Anthropic users complain most about Alerts, banners, sounds, haptics can't be disabled
.
What do ChatGPT and Claude by Anthropic users want next?
ChatGPT users most often ask for Better memory across chats
. Claude by Anthropic users most often ask for Master toggle for alerts and sounds
.
How did you compare ChatGPT and Claude by Anthropic?
We read the 500 most recent App Store reviews of ChatGPT and the 500 most recent of Claude by Anthropic. Then we sum up what users love, hate and want, and give each app a satisfaction score from 0 to 100. The scores come only from those reviews.
Want the details? Read how we read reviews.
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Full ChatGPT teardownEvery insight from 500 reviews
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Full Claude by Anthropic teardownEvery insight from 500 reviews
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