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App Teardown

Claude by Anthropic

Anthropic PBC Productivity

4.7 from 281,465 ratings on the App Store

Mixed feelings Satisfaction score
Loved for thinking and coding, but nagging alerts and surprise bans push people out.
  • 500 reviews read
  • 3.0★ recent average
  • 47% gave 1 or 2 stars
  • Sep 14 – Oct 18, 2026
  • US store · updated 2d ago

What users love

4
  1. Huge productivity and time savings40×
    Life before Claude…& life after.
  2. Builds apps and code fast20×
    Creating things impossible a year ago!
  3. Thorough, strong reasoning and accuracy15×
    I love Claude for it’s thoroughness
  4. Clean, simple, distraction-free interface4×
    very simple with no distractions

What users hate

5
  1. Alerts, banners, sounds, haptics can't be disabled22×
    there's no way to turn it off
  2. Account bans and forced ID age checks18×
    Stop banning me
  3. Over-cautious, refuses reasonable tasks12×
    Won't write papers
  4. Usage limits run out too fast8×
    it does run out fast
  5. Confidently wrong answers and made-up facts8×
    confidently wrong

What users want

4
  1. Master toggle for alerts and sounds20×
    Please add a simple toggle to turn off response sounds.
  2. Image and photo editing or generation4×
    add editing tools
  3. Proper iPad layout and sidebar control3×
    you can’t collapse the sidebar
  4. Read-aloud and voice without paywall3×
    Read-aloud is just basics.
If you're the developer, fix this first

Ship one master toggle that silences banners, chimes, haptics and Live Activities, then explain bans and offer human appeals.

Opportunity for a competitor

Build a calm, transparent assistant: quiet by default, clear reasons for any account action, real human support, generous limits, and image generation. Target frustrated Claude users.

Why people say they're leaving
  • Account suspended or age-verified with no clear reason or refund
  • Cannot disable banners, chimes, or haptic alerts, so they uninstall
  • Usage limits drain fast even on paid plans, switching to rivals

Recent rating mix

500 reviews
5★22144%
4★224%
3★214%
2★286%
1★20842%

Recent average 3.0★. 47% of reviews are 1 or 2 stars.

Rating by version

Average stars

Quick answers about Claude by Anthropic

What do users like most about Claude by Anthropic?

Users like Huge productivity and time savings the most. 40 reviews mention it. They also praise Builds apps and code fast and Thorough, strong reasoning and accuracy.

What are the biggest complaints about Claude by Anthropic?

The top complaint is Alerts, banners, sounds, haptics can't be disabled. 22 reviews mention it. Users also complain about Account bans and forced ID age checks and Over-cautious, refuses reasonable tasks. Of the 500 reviews we read, 47% gave 1 or 2 stars.

What features do Claude by Anthropic users want?

The top request is Master toggle for alerts and sounds. 20 reviews mention it. Users also ask for Image and photo editing or generation and Proper iPad layout and sidebar control.

Why do people stop using Claude by Anthropic?

The main reason people give is Account suspended or age-verified with no clear reason or refund. Others point to Cannot disable banners, chimes, or haptic alerts, so they uninstall and Usage limits drain fast even on paid plans, switching to rivals.

Is Claude by Anthropic worth it, according to reviews?

It depends on what you need. Recent reviews give it 3.0 stars on average, and it scores 58 out of 100 for satisfaction. Check the top complaint, Alerts, banners, sounds, haptics can't be disabled, before you decide. Its overall App Store rating is 4.7 stars from 281,465 ratings.

What should Claude by Anthropic fix first?

Based on the reviews, our teardown says: Ship one master toggle that silences banners, chimes, haptics and Live Activities, then explain bans and offer human appeals.

Key stats

Satisfaction
58/100
Recent average
3.0 stars
1–2 star reviews
47%
Reviews read
500
Reviews written
Sep 14 – Oct 18, 2026
Country
United States
Updated
App Store rating
4.7 stars from 281,465 ratings

How we made this

We read the 500 newest public reviews of Claude by Anthropic on the App Store in the United States. Then we sorted what people say into themes. Each point comes with a real quote. The star counts come straight from the reviews.

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Claude by Anthropic user satisfaction: 58 out of 100

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